COVID 19
Covid 19 Update
These are unprecedented times and the situation keeps on changing so we’ve created this page to provide you with the latest information available to us and to keep you up-to-date on how this impacts the McLaren Vale Wine Region and Mulberry Lodge Country Retreat.
We missed hosting our lovely guests during April, May and June 2020 but we had lots of time to work on a few internal and external “isolation projects” This included extra time in the gardens, working in the veggie patch which is overflowing with an abundance of lovely fresh veggies and experimenting in the kitchen with ideas for our breakfasts, picnic hampers and afternoon teas. The Garden Retreat has been freshly painted, the slate floors have been resealed and varnished and all the beautiful jarrah wood has been re-oiled. New bedding and towels have arrived and it's all looking fresh and beautiful for our guests. We've also created a new deck area outside the Retreat to provide an additional private sitting area for guests. The Electric Bikes arrived early July and they're available for guest use on the Shiraz Trail accessed at the back of the Mulberry Lodge paddock.
Good news is that restrictions for travel within South Australia have eased, it's the perfect time to book a short stay in the South Australian regions. Supporting South Australian tourism operators over the next 12 months while our international borders are still closed and we strive to reach 70-80% vaccination rate, will be key to reviving the local economy.
As of August 2021 restaurants and cafes can accommodate 3 persons per 4 square metres, approximately 75% of their normal capacity which is great news. .Each business/venue must complete a Covid Safe Plan to confirm the maximum numbers they can accommodate at their venue and you must "Check-In" at each venue to help with contact tracing if required. Bookings for lunch and dinner are highly recommended due to continued restrictions on numbers. Cellar Door tastings are allowed subject to tastings taking place seated at a table. The numbers of visitors allowed for tastings is still strictly controlled and visitors are encouraged to make a booking. Masks are mandatory for moving around the area and entering/leaving business premises, these can be removed once seated.
Check out our special packages such as our Pamper Package or Platinum Package. Our Partners in these packages are all welcoming guests back to their experiences.
For extra peace of mind and to ensure your and our safety and well-being, we have also implemented the following additional measures:
If you have any questions, feel free to give us a call at any time.
Thank you so much for your ongoing support, we are looking forward to welcoming you soon to Mulberry Lodge Country Retreat.
Hazel & Nik
SPECIAL PROVISIONS DURING THE CORONAVIRUS / COVID-19 PANDEMIC:
We completely understand the concern and uncertainty the current situation creates for everyone and have adjusted our cancellation policies as follows:
These special provisions are valid for all bookings made directly with us via phone, email or directly through our website with stay dates from July 2020 to June 2022
These are unprecedented times and the situation keeps on changing so we’ve created this page to provide you with the latest information available to us and to keep you up-to-date on how this impacts the McLaren Vale Wine Region and Mulberry Lodge Country Retreat.
We missed hosting our lovely guests during April, May and June 2020 but we had lots of time to work on a few internal and external “isolation projects” This included extra time in the gardens, working in the veggie patch which is overflowing with an abundance of lovely fresh veggies and experimenting in the kitchen with ideas for our breakfasts, picnic hampers and afternoon teas. The Garden Retreat has been freshly painted, the slate floors have been resealed and varnished and all the beautiful jarrah wood has been re-oiled. New bedding and towels have arrived and it's all looking fresh and beautiful for our guests. We've also created a new deck area outside the Retreat to provide an additional private sitting area for guests. The Electric Bikes arrived early July and they're available for guest use on the Shiraz Trail accessed at the back of the Mulberry Lodge paddock.
Good news is that restrictions for travel within South Australia have eased, it's the perfect time to book a short stay in the South Australian regions. Supporting South Australian tourism operators over the next 12 months while our international borders are still closed and we strive to reach 70-80% vaccination rate, will be key to reviving the local economy.
As of August 2021 restaurants and cafes can accommodate 3 persons per 4 square metres, approximately 75% of their normal capacity which is great news. .Each business/venue must complete a Covid Safe Plan to confirm the maximum numbers they can accommodate at their venue and you must "Check-In" at each venue to help with contact tracing if required. Bookings for lunch and dinner are highly recommended due to continued restrictions on numbers. Cellar Door tastings are allowed subject to tastings taking place seated at a table. The numbers of visitors allowed for tastings is still strictly controlled and visitors are encouraged to make a booking. Masks are mandatory for moving around the area and entering/leaving business premises, these can be removed once seated.
Check out our special packages such as our Pamper Package or Platinum Package. Our Partners in these packages are all welcoming guests back to their experiences.
For extra peace of mind and to ensure your and our safety and well-being, we have also implemented the following additional measures:
- We have completed COVID CLEAN Accreditation with our Tourism Industry Association TiCSA implementing an even higher than normal standard of cleaning (which has always included wiping all those surfaces you may not even know you touch) This also means that we can currently not accommodate any early check-in or late check-out requests.
- Our personal welcome will be in line with social distancing recommendations. Mask wearing is now mandatory for meet and greet and any interaction we have with you at the property , please remember to bring a mask. Our personal recommendations for dining, tours, cellar doors and experiences can be found on our website and new Digital APP which APP .
- While you are staying at the property we won't enter the Retreat unless invited to do so or are required to deal with any essential maintenance or repair issues. In room cleaning will take place only for your arrival.
- In addition to the normal complimentary toiletries provided we will also supply in room hand sanitiser
- Breakfast is a delicious gourmet breakfast hamper delivered to the Retreat each morning
- Special 'Peace of Mind' cancellation provisions (see T&Cs below) will apply)
If you have any questions, feel free to give us a call at any time.
Thank you so much for your ongoing support, we are looking forward to welcoming you soon to Mulberry Lodge Country Retreat.
Hazel & Nik
SPECIAL PROVISIONS DURING THE CORONAVIRUS / COVID-19 PANDEMIC:
We completely understand the concern and uncertainty the current situation creates for everyone and have adjusted our cancellation policies as follows:
- Full balance due 14 days prior to check-in, (50% deposit is due at time of booking if booking is made directly in person with Hazel by phone or email, Full payment made at time of booking if booked via our online booking system)
- Cancellations for any reasons up to 14 days prior to check-in: full refund offered or take a travel credit for a future booking within the following 12 months.
- Cancellation between 14 days and day prior to check-in, a travel credit (valid for 12 months) for the full amount paid will be provided if government restrictions do not allow travel.
- Bookings cancelled on day of arrival for any reasons (or no-shows) are non-refundable.
These special provisions are valid for all bookings made directly with us via phone, email or directly through our website with stay dates from July 2020 to June 2022
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Covid Clean Practising business accredited through TiCSA